FAQ's 

Here are Some Generally asked questions about Mine Kapde.

1. What sizes do you offer?

A: We offer a wide range of sizes, including XS, S, M, L, XL, and XXL, XXXL for adults and 0-12M,12-23M,24-35M,36-47M,5 Year,7 Year,9 Year,11 Year,13 Year for kids.

Please refer to our size chart for specific measurements.

2. Can I return or exchange an item?

A: Yes, we offer a 10-day return or exchange policy for all of our products. Please contact us for more information.

3. What is your shipping policy?

A: We offer free standard shipping on all orders above ₹ 500. For more information read here.

4. How do I track my order?

A: You can track your order by logging into your account and viewing your order history. A tracking number will be provided once your order has shipped.

5. What is your return policy?

A: Our return policy is a 10-day return from the date of purchase. Please refer to our returns page for more information.

6. How do I take care of my clothing items?

A: Care instructions for our clothing items can be found on the label inside each garment. We recommend following the instructions to ensure the longevity of your clothes.

7. Where are your products made?

A: Our products are made in India.

8. Can I change or cancel my order?

A: Yes, you can change or cancel your order as long as it has not been shipped. Please contact us as soon as possible to make any changes or cancel your order.

9. Do you offer any promotions or discounts?

A: Yes, we offer various promotions and discounts throughout the year. Please Follow us on Instagram to receive updates on our latest deals. 

10. How do I contact customer service?

A: You can contact us through our Instagram, Whatsapp, by sending us an email or click here. Our customer service hours are Monday to Friday from 9:00 am to 5:00 pm GMT.

11. What payment methods do you accept?

A: We accept credit/debit cards, net banking, mobile wallets, cash on delivery (COD), and UPI as payment methods for Indian customers. Your personal and financial information is protected with us. Contact us for any questions. Read our Policies here.

12. Can I request a specific color or size that is not available on your website?

A: Yes, you can contact us to request a specific color or size. We will do our best to accommodate your request.

13. What is the expected delivery time for my order?

A: The expected delivery time for your order is 5-9 days with free delivery on eligible orders.